
If you drink enough wine in restaurants you'll eventually come across your first sommelier. Take a deep breath. Fear not. Think of him or her as the lifeguard in that big pool of wine, ready if you need rescue. And we all need that from time to time.
For the uninitiated, sommelier is a big, scary French word that roughly means, "No, you can't have Merlot with sea bass," although I'll admit my translation skills are rusty.
Pronounced suh-muhl-YAY, in essence it means, "wine waiter." You won't find one at Applebee's, which is sort of a shame because if ever there was a restaurant that required a lot of wine to get through dinner, that's the place. When I was younger, I drank wine in restaurants for years before I knew sommeliers existed. Most restaurants in fact don't have someone dedicated solely to wine; only the ones that take wine seriously do.
The sommelier oversees the wine list, serves the wine and offers advice on what wines go best with the chef's food. (And despite the fears expressed by many wine newbies, rarely have I felt coerced into buying a more expensive wine.)
It's not an easy job, often thankless. Who, after all, could recommend a good Côtes du Rhône with the salad course? The good ones make dinner seamless but the bad ones make you want to order a beer.
Not all sommeliers, in other words, are created equal. This is a tricky issue because more often than not I've discovered a wonderful wine from a savvy sommelier's recommendation, and a good dinner became great. But it's one thing to get advice on the best wine with your dish and another to be strong-armed into a wine the sommelier loves.
What that really means is that sommeliers are prone to the same flaws and ego trips as the rest of us. For example, there seems to be an intercollegiate competition to see which sommelier can champion the most obscure region or wine. It's like a bet: "I'll see your Spanish Verdejo and raise you three Scheurebes."
You can always tell what sort of sommelier is in charge when you see the list of wines by the glass. I enjoy learning about and drinking obscure wines as much as the next guy, but if you don't recognize a single label or variety on the by-the-glass list, that says something.
Of course, some restaurants specialize in those sorts of wine lists and that's what makes them distinctive, but for most restaurants the wines by the glass are the welcome mat to the rest of the list. We all have favorite comfort foods and wine is the same way: Sometimes we just want a little comfort. And—gasp—even a glass of Chardonnay with that pork chop.
And sorry, sommeliers, if it irks you that people want Silver Oak Cabernet or Kosta Browne Pinot Noir, maybe you need a new line of work. Guidance and advice is good, but it's your job to serve the customer, not "fix" them. Thankfully, those sommeliers are in the minority.
What do you look for in a good sommelier? Do you have any pet peeves? And sommeliers, what advice do you have for customers?
Hoyt Hill — Nashville, TN USA — January 25, 2012 11:16am ET
Tim Fish — Santa Rosa, CA — January 25, 2012 11:47am ET
Hoyt, I agree those wines appeal to generally different diners yet they are both wines that are trendy to put down among a certain group of sommeliers. Thanks for the note and for reading.
James R Biddle — Dayton, OH — January 25, 2012 11:49am ET
I try to seek out places with a diverse wine list; but then hope for a sommelier who wants to know my palate. In exploring beyond my own collection, I want the sommelier to play my game of pointing to their wine list and saying: "I like this, this and this wine, now what other wines are similar?" Those who can play that game almost always look at the price range of my picks as well--I rarely find anybody who tries to move me up the price range without providing both a rationale and other options.
Mike Officer — Santa Rosa, CA — January 25, 2012 12:13pm ET
In my youth, I avoided somms like the plague. No way was someone going to tell me what to drink! Fortunately, a master sommelier at one of our favorite local restaurants, showed me the error of my ways. On my first few visits, I ordered the wine I wanted. But the somm would bring complimentary small tastes of other wines to pair with each course. I quickly saw that his suggestions often complemented the food better than the bottle(s) I had selected. Soon, every time we dined at this restaurant, I would leave the wine selection completely up to him. No only was my meal more enjoyable but I was exposed to wonderful, delicious new wines, wines that I probably would have never tried if up to me.
That was about 10 years ago. Now, any time my wife and I go out to a nice restaurant with a great wine list and a very knowledgeable sommelier, we leave the wine up to him/her. Haven't been disappointed yet! Plus it's been educational and fun. Some of our favorite wines for enjoying at home are wines that sommeliers have picked for us while dining.
Erik Miller — Santa Rosa, CA — January 25, 2012 1:11pm ET
I couldn't agree with you more Tim on the somms with egos that want to champion the most obscure wines or regions. It is very apparent in a lot of great restaurants in SF. While the food on the menu is getting back to the classics and more comfort food the wines can sometimes be nothing familiar. I love talking wine with somms and they typically seem to be very passionate but I think they want their wine lists to be as "individual" as they feel that they are personally?
RICHARD BETTS — Boulder, Co — January 25, 2012 3:03pm ET
Great column Tim, I could't agree more. At least with the organization I am involved with (the court of Master Sommeliers) we continually try to instill that 'it is about the superstar guest, not the superstar sommelier.' Ultimately it is the sommeliers job to be customer advocate, not adversary. I am a big believer that we are well on this path.
Mark Horowitz — Brooklyn, USA — January 25, 2012 3:56pm ET
As I've grown older and learned more about wine, the sommelier has become a better and better friend.
A good sommelier will be a good listener (me: "My wife is a big fan of viognier. What can you offer us that we might never have tasted before, costs under $100, will pair well with the snapper and will make us happy we ordered it?") and will recommend something that answers my question perfectly. Aldo Sohm and his team at Le Bernardin have always batted 1,000 in that regard.
On the other hand, I sometimes like to be completely surprised, leaving myself in the sommelier's hands, giving him or her only some rough guidelines, including price. In recent memory, the two sommeliers who have done a fine job in this regard have been Emilie Perrier, formerly of SHO Shaun Hergatt and now of Ai Fiori, and Carla Rzeszewski of the John Dory Oyster Bar.
In any case, people should be less intimidated by sommeliers. They're really there to help and not just to generate beverage income for the restaurant.
Andrew Alley — Burlington, NC — January 25, 2012 4:38pm ET
If you would graciously accept a chef's recommendation for your meal, why wouldn't you entrust the sommelier with guidance and recommendations on the wine selection?
Sommeliers as well as other Wine Educators/Professionals spend endless hours tasting wines, studying and visiting wineries/wine regions in order to master this complex subject. Good wine professionals are not in the business of telling you why your favorite wine is "bad", but helping you discover even more exciting and interesting options that you may not have found on your own.
Allen Geller — New Yor, NY USA — January 25, 2012 4:56pm ET
Hoyt,
I am not a neophyte with wine but have never utilized a sommelier. Do you tip them? When? How much? Is you are paying by credit card do you give them cash? Again, when?
Thank you in advance.
Tim Fish — Santa Rosa, CA — January 25, 2012 5:26pm ET
Thanks for joining the conversation everyone. Like most things in life there are definitely pros and cons about restaurant wine service and wine lovers take a range of positions.
As winemakers, Mike and Erik, you have good working relationships with sommeliers, and Richard as a winemaker and a master sommelier you understand the importance of give and take in the dining room.
Andrew, I appreciate what you're saying and agree to a point. I rarely put my meal blindly into the hands of a chef. I always research a restaurant before I eat there: reputation, cuisine, cost. And the menu lets me tailor what I'm in the mood for. If I know the sommelier, it’s one thing, but forgive me if I’m cautious about blindly handing my wine selection over to a stranger when the bottle costs $75. Helping diners discover new wines may be the most satisfying part of a sommelier’s job but it isn’t the end all. As Richard said, “It is about the superstar guest, not the superstar sommelier.”
Tim Fish — Santa Rosa, CA — January 25, 2012 5:37pm ET
Allen
That's a good question and there are varying opinions on the details of issue. Most sommeliers receive a cut of the tips from the work that they do, so a 20% tip on the entire bill will usually cover it. But if you feel the wine service was particularly excellent, it's not unusual to give a specific tip to the sommelier.
You'll find more details at the link below. Hope that helps.
http://www.winespectator.com/drvinny/show/id/45652
Josh Moser — Sunnyvale, CA — January 25, 2012 6:10pm ET
Sommeliers are in a tough spot b/c restaurants that employ a sommelier usually have a fairly extensive wine list (300 bottles + - 25 to 30 pages) and customers don't have the time to study the list. Scenario - A party of three walks in and they want to order a bottle of red wine with dinner, and one person orders a steak and the other two order fish and pasta, chances are the sommelier is going to recommend a wine none of them have heard of. This is fine if the customer is willing to trust the suggestion. One of the things I like sommeliers to ask is what types of wines I like to drink, and if I have had any off their list.
In my opinion, the game is completely changing b/c it is no longer so much about the food and all about the wine. I personally toss the wine pairings right out the window, and first figure out what wines on the list that look interesting and then work with the sommelier to back my way into a bottle that will pair nicely with what I end up ordering. Often times I order food based on the wine I am going to drink. In the past most people order wine based on the food.
In an effort to help consumers and sommeliers in the San Francisco Bay Area, I have designed a blog that provides wine recommendations based on the best values. My site is www.vinoservant.com and I have recently reviewed EPIC Roasthouse, The Village Pub, The Los Altos Grill, Spruce and the Waterfront Restaurant. The whole point of the site is to help consumers make better wine buying decisions in restaurants, but it is also set up to educate them, so that they can come equipped to the restaurant with some knowledge of the wine list. This way when they talk to the sommelier or the wine director they can ask better questions and engage the sommelier / wine director in a more in-depth discussion.
Josh Moser
Founder of VinoServant
Breaking Down Restaurant Wine Lists | The Right Bottle at the Right Price
Jameson Fink — Seattle, WA — January 28, 2012 3:32pm ET
Tim,
Totally agree with your point that it's the sommelier's job to serve the customer, not "fix" them. And you rightly point out that the latter type is in the (increasing) minority. Appreciate your perspective.
Jameson
Jessica R Hereth — Oregon — February 1, 2012 5:17pm ET
I agree that it is not a sommeliers job to "fix" customers. However, in regards to a focus on obscure regions and varietals I do whole heartedly believe that when looking at low to mid priced wines, the best values are often found in regions that every day diners are unfamiliar with. I feel it is important to deliver the best value for customers, even if it occasionally challenges their comfort level by breaking away from the world of familiarity. A sommelier who is a good communicator and can translate what a customer wants into something on the list that they might have never tried before will succeed immensely and create a following of avid wine drinkers who are excited to try new, unfamiliar, and exciting value driven wines.
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Do you think the diner that wants Silver Oak is the same person as one who wants Kosta Browne?
My rule of thumb is the more Silver Oak you own, the less knowledgeable about wine you are. Don't really think that applies to KB - and apparently neither does your magazine, at least officially!