exploring wine with tim fish

Eeny Meeny Miny Moe at the Wine Shop

Wine labels help cinch the sale, so wineries invest big bucks to catch your eye
Posted: May 11, 2011 11:00am ET

There's a shop in my neighborhood with a whopping wine selection. It must have 50 different Chardonnays on the shelf. That's a damn lot of Chardonnay to choose from. A casual consumer wouldn't know where to begin.

Wouldn't it be great to have a wine expert on hand every time you shopped? I could use a little help with Italian wines myself. Savvy wine retailers have staff working the aisles, but most wine consumers are on their own, and they're lucky if the shelves are posted with a handful of recommendations or reviews.

Retail shelves are the frontline of the battle for the consumer coin. For that reason, wineries spend a lot of time and money on labels. 

For those of us who are serious about wine, the label design is insignificant. But for occasional drinkers, the label can be a significant part of the buying decision. If consumers have to choose among four or five Cabernet Sauvignons in their price range, going by the label is no worse than counting out "eeny meeny miny moe."

There isn't a lot of exact science on wine labels, what works and what doesn't—not that major producers aren't always trying to figure what to do next.

In the old days, all a label needed was a vineyard scene or (even swankier) a château. If the winery was really in a trailer park and didn't own a single vine, it didn't matter. Those classic old-school labels still appeal to some wine drinkers, such as collectors stocking an imposing cellar, but bottles stacked on store shelves need more pizzazz. Consumers are always looking for new and different wines. They crave the next big thing.

There are fads of course, like the critter labels popular a few years ago. You couldn't avoid the menagerie of penguins and goats and marsupials and lizards. Believe me I tried. Now there are plenty of wines with silly names like 7 Deadly Zins, Cleavage Creek, Fat Bastard and even Kung Fu Girl. Stu Pedasso was a favorite of mine.

But a snappy name or label does not a successful wine make. Artisan winemakers start in the vineyard, but major wine players think on a Hollywood scale. They target a specific audience (women or millennials for example), then research their preferences, create a wine and packaging that appeals to the target, and finally test market it before a final premiere.

That's how things work at Treasury Wine Estates and other big California wine companies. Francesca Schuler is the chief marketing officer for Treasury, which includes wineries such as Beringer and Penfolds, and she shared a few new projects with me to give you a better idea of how certain wines land on retail shelves.

There's Sledgehammer, a Cabernet and Zinfandel with a North Coast appellation that sells for $15. As the name implies, the wines are boldly flavored and its target consumer is young male professionals. Irreverent comic/actor Adam Carolla is the brand's "face." The label is brash red color and has big, vivid lettering.

Two labels—Emma Pearl and vin Parfait—have an eye on female consumers. After all, women reportedly buy 80 percent of the wine in the United States, according to research by Sonoma State University.

Emma Pearl is aimed at professional women age 35 to 44 with busy lives and kids. The labels are gracefully designed, and the wines are Central Coast Merlot and Chardonnay retailing for $16. The vin Parfait line consists of two wines, Chardonnay and a red blend; both have a touch of sweetness and sell for $14. The target audience is professional women age 21 to 34, single or newly married, and the label is frivolous and feminine.

These wines are already being test marketed around the United States and may be on a shelf near you.

For purists, these sort of market-driven wines are examples of crass pandering, and I can't argue with that. Yet even highly regarded wines like Bordeaux first-growths and California cult Cabernets are packaged to present a specific personality.

At the same time, the people drinking these new wines just may be the future purists. There's room enough for everyone.

As Schuler puts it, "You can spend a lot of time on packaging, but if the wine isn't any good, who cares? Ultimately it's what's inside the bottle the bottle that keeps them coming back."

What's your view on wine labels? Do they influence your buying decisions? Which labels do you think are most or least effective?

Member comments   19 comment(s)

Derek Olson — Chicago, IL —  May 11, 2011 12:28pm ET

If I know the wine the label does not matter on a conscious level. But I am sure it does on a less conscious level- a very cool label such as that on Far Niente may add some perceived quality to the wine and make it taste better. It obviously cannot make a bad wine good, but it might make a good wine better. The same might be said for the bottle itself. A big, thick bottle with a deep punt also suggests higher quality (and price) and might do the same as a good label. If I am not mistaken, it seems that Caymus has gone to a more substantial bottle for their regular cab fairly recently.

Otherwise, a label can definitely serve as a tiebreaker between two lesser known wines I am considering buying at the same price point. It's just human nature to pick the more appealing package. I am sure this goes more for lower priced wines- if you are spending a lot on a wine you have probably done some research into what's actually in the bottle.


Dry Creek Vineyard — Healdsburg —  May 11, 2011 12:52pm ET

Great topic Tim. I would also suggest that use of imagery on well-established brands like Dry Creek (sailboats) still resonates with people who look for their favorite brands on store shevles. My personal feeling is that buying decisions on wine are based on one's level of wine knowledge. The more knowledgeable consumer is going to buy based on winemaker, region, vareital, food pairing etc while someone who knows less about wine might be inclined to buy based on the packaging. It's not bad either way, it's just different.


Philip A Chauche — Germantown, MD —  May 11, 2011 1:41pm ET

Fascinating that women purchase 80% of wine in this country.

The label itself has little effect at the time of purchase for me. Indeed, I've been able to find some good bargains with challenging labels on them.

Nevertheless, it does affect the after-purchase behavior at home. After making the best varietal match to the dinner that so often accompanies the wine, I try to be certain that the label is harmonious with the table setting and the expectations of the participants.

The lesser-looking labels are then consumed on lesser occasions, but enjoyed just as much.


Ryan Schmied — Miami, FL. USA —  May 11, 2011 4:09pm ET

As Matt Kramer posted many blogs ago, I want more information about the actual wine I might be purchasing!


Tim Fish — Santa Rosa, CA —  May 11, 2011 5:15pm ET

Good comments all. I agree with DCV - your level of knowledge dictates what you need in a wine label.


Geoff Kaplan — Annapolis, MD —  May 11, 2011 10:31pm ET

While wine labels never entice me to purchase a wine, there are actually labels that i find so visually unappealing that they dissuade me from purchasing the wine even if it is an excellent and/or well reviewed wine.


Ivan Campos — Ottawa, Canada —  May 11, 2011 10:33pm ET

What is clear is that labels are used to attract new clients skimming the shelves, hence the effort to appeal to the under-35 and casual-consumer demographics. In that context, kudos to well-done presentation. Even better if you can add a shiny award sticker to help separate yourself from the pack.

Where I am weary is wines with distressed labels and signs of spillage (sticky, or with dirty/torn/faded labels), since it does make me wonder about how well or appropriately the product was handled after coming out of the barrel.

Back on topic: Even when I was getting into wine after university I avoided ultra-modern/ultra-cool wine labels (invariably applied to some dubious blend of shiraz-merlot-pinot): if it was not going to be a 'beer night,' why not spend my $12 on a Yellowtail and maybe learn something about a varietal? Today, I would not offer my casual wine drinking spouse a bottle targeting young professional women, as she enjoys understanding about what she is drinking, and is similarly cautious about products that shout too much (i.e over-compensating for something?)

This latter point makes me wonder about a curious and comic inverse double-standard: for every ad featuring a dreamy heir of the domaine targeting women, there is not a parallel ad targeting men (in beer, yes, but not so in wine) ...


Cutting Edge Selections — Ohio —  May 11, 2011 11:40pm ET

You've definitely hit a nerve with me. Depending on whether I'm selling to an off premise account which is mostly self serve, it doesn't matter how good the wine is. It's about package and how easily pronouncible the name is.Their customers usually remember the picture on the label and that "I think it was a creek or river on the label." When it comes to full service shops where the owners and staff take an interest in leading and educating their customers, names and labels are secondary. It's what's in the bottle that counts.


Greg Flanagan — Bethel CT —  May 12, 2011 7:51am ET

Less is more...

Saldo

My favorite "label"....wine is pretty good too.


Tim Fish — Santa Rosa, CA —  May 12, 2011 9:01am ET

Well said Cutting Edge. And Greg you're right about Saldo. It was a fluke from what I hear, a temporary label that was an instant hit.


Derek Olson — Chicago, IL —  May 12, 2011 1:51pm ET

Mercury Head is pretty cool too...


Jamie Sherman — Sacramento —  May 12, 2011 5:40pm ET

Great topic! When I started drinking wine and didn't know much, it was all about the label. Whether that was a good way to judge or not, it got me on the path to enjoying and learning about wine. My wine buys are now based upon better knowledge but I think cool labels ultimately are important in introducing people to wine. From that point, they can expand their knowledge and choices. BTW - I totally would have bought Sledgehammer as a 25 year old. Yeah!


Keir Mccartney — League City,TX —  May 12, 2011 6:13pm ET

Very interesting topic, thanks for raising it. I always rely on recommendations or experience when chosing a wine and not the label. This is part of the advantage of the old world terroir based labeling, rather than varietal based NWWs. How else do you differentiate your Cab or Shiraz other than put a cute label on it? If I am honest I might even practice some reverse snobbery, instinctively staying away from the trendy labeling but at the end of the day I am always looking for good wine and the WS point system always works better than a cute label.


Whit Thompson — Rochester, NY —  May 13, 2011 9:32am ET

From both "quality of design" and "quality of information" points of view, I'll take the iconic Ridge Vineyards label any day.

Not to mention the juice inside.


Scott Hendley — Alexandria, VA —  May 13, 2011 12:20pm ET

The Ridge label is among my favorites, too. Clean minimalism on the front; fine detail on the back. An attractive balance.


Tom Hailey — Raleigh, NC —  May 14, 2011 1:43am ET

Great topic and one I've spent a lot of time mulling over. As a retailer, I have to consider what customers are going to think when they view a given bottle on the shelf and I'm not shy about telling a sales rep that, while I might really like a wine, the label is awful and I can't see displaying it. Sure, there are a few exceptions, but I often find that the conversation begins with, "look, the label is really bad, but the wine is terrific." Still, you can't be around to hand sell everything so there are good wines in bad packaging that are unfortunately passed over. It's understood in retail that, if a product isn't attractive enough for a customer to physically pick it up, it's going to be a tough slog.

Personally, I suppose I gravitate towards more traditional labels and avoid anything that seems gimmicky, whimsical, or trite. I'll readily admit to being swayed by labels printed on heavy stock (oooh, and look! It's embossed!) and increased bottle size/thickness (if a bottle can double as a baluster, I'm all in). Oh, and is that a wax capsule? Where's my wallet? I guess my thinking is that, if the producer goes the extra distance on these elements, then they should subsequently be mindful of what is actually in the bottle. Not a foolproof method, but it has seen its moments of success. Still, my bells and whistles are another person's fuzzy animals - if you like (or don't like) what's in the bottle, everything else is largely irrelevant.

I agree that Ridge has amazing labels. I've also always enjoyed the Heitz label for some reason. And I love what Owen Roe is doing with their selections.


Kc Tucker — Escondido, CA USA —  May 14, 2011 5:00pm ET

Discussing this with wine reps, we've determined that labels with a lot of blue, or with pictures of dogs (Cujo Zin not included), then they don't sell.

Look however at some of the newer and potentially iconic packages out there. Orin Swift, Sans Liege, Herman Story - these folks get it from a marketing standpoint.

Kitschy labels are just fronts for bulk juice appealing to consumers that buy by the label.

Jim Kern, Holiday Wine Cellar
Escondido, CA


Leonard & Terry Korn — Cathedral City, California, USA —  May 15, 2011 9:06pm ET

Tim, just a note about Cleavage Creek. The owner is Mr. Brown, who owns Tulip Hill Winery in Lake County. We live in the Palm Springs area, and his daughter Christie runs a Tulip Hill tasting room in Rancho Mirage. We're members, and for an everyday wine, the wine is great. Christie's Mom died of breast cancer. So, her Dad formed Cleavage Creek. Breast cancer survivors are selected for each release, glamour photos are done, and these survivors are featured on the wine labels. A portion of the gross proceeds are donated to breast cancer research.

So, while at first glance the winery name may seem a bit ridiculous, there is a heart, soul and cause behind it. As a breast cancer survivor myself, I applaud his intent to honor his wife and do something positive for the cause. I was very fortunate in that I didn't have to do either radiation or chemo - tho I am one shy of a two-pack! So, every six months I have my check-up with my oncologist, and so far every six months has been a clean bill of health. And each time my husband and I crack open a really good bottle of wine! We're loaded up on great Paso Robles syrah/grenache blends and Russian River Pinot Noirs. We can go for a long time!

The moral to this story is that you never know what's behind a label.


Terry Korn


Don Rauba — Schaumburg, IL —  May 17, 2011 11:16pm ET

Wow. A lot of bizarre assumptions/generalizations about the link between wine knowledge and label style that are, well, condescending and wrong. What if, just possibly, the labels reflect the personalities, whimsical or otherwise, of the winemakers or owners? Aren't they the ones choosing the labels in the first place? Before I go "positive", Far Niente has to be the single ugliest label I've ever seen, cracks me up it was one of the first cited as attractive in these responses. But everyone's entitled to opinions, so here's mine:

I too love the Mercury Head bottle from Orin Swift, as well as the striking Palermo. I love Old Ghost from Klinker Brick. I also like the old-fashioned photos of the Frederick, Uriah & Nina Lee bottlings from Spring Valley. But my vote for sheer brilliant innovation goes to R Wines (Anamorphosis, the Chateau Chateau series, The Wine, Suxx, Southern Belle, Boarding Pass, Luchador, etc). Sadly, this last example best shows how little this all matters, in the end, now that they have seemingly seen their final days: if people don't like the wine, the labels won't matter a bit.


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