On Dining Out (Part 2)
Posted: Nov 22, 2006 11:13am ET
 My father likes to quote a sign that his old friend, the late Joe Baum , had hanging in his restaurant kitchens. It read simply, "THERE IS NO VICTORY OVER THE CUSTOMER!"  The customer may "always be right"—but only until he's very wrong, like the drunken, ill-tempered, waitress-badgering fool I invited to kindly leave and not return to the restaurant in Portland where I was working as a floor manager.
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